Privacy Policy

Last reviewed: 17 October 2026

1. Operator and contact

This website presents the Ambient Sustainable Living brand. Its footer identifies ASL Pty Ltd (ABN 71 693 209 068). Privacy enquiries may be sent to info@aslwa.com.au.

2. Information we collect

We may collect contact details, project and property information, enquiry content, documents you provide, appointment details, website-use information and records created during a potential or actual project.

3. How we collect information

Information may be collected through website forms, phone calls, email, meetings, project systems, cookies, analytics tools and other communications with you.

4. How we use information

We use information to respond to enquiries, assess project fit, prepare proposals, deliver contracted services, manage suppliers and consultants, improve the website, maintain security, meet legal obligations and communicate about relevant services.

5. Cookies and analytics

The website may use cookies, Google Tag Manager, Google analytics or advertising tools, and embedded services. These tools may collect device, browser, page, referral and interaction information. Browser settings can be used to limit cookies, although some features may not work as intended.

6. CRM and overseas service providers

Enquiry and project information may be processed using service providers including GoHighLevel/LeadConnector, Google and other hosting, communications, analytics or project-management providers. Some providers may store or process information outside Australia. We take reasonable steps to use providers with appropriate security and privacy controls.

7. Disclosure

Information may be disclosed to employees, contractors, consultants, suppliers, technology providers, professional advisers, insurers, regulators or authorities where reasonably required for the stated purpose, a project, safety or law. We do not sell personal information.

8. Storage, security and retention

We use reasonable administrative and technical safeguards. Information is retained for as long as reasonably necessary for enquiries, projects, warranty or defect records, dispute management and legal or insurance requirements, then securely deleted or de-identified where practicable.

9. Access and correction

You may request access to or correction of personal information by contacting us. We may need to verify identity and may refuse a request where permitted by law.

10. Complaints

Send a privacy complaint to info@aslwa.com.au. We will review and respond within a reasonable period. If unresolved, you may contact the Office of the Australian Information Commissioner.

11. Updates

We may update this policy when practices or legal requirements change. The current version is published on this page.